Who's in the Know: Communication and Procedure in a Crisis

McKenna Hughes

Who's in the Know

Communication and Procedure in a Crisis

Authors

McKenna Hughes Chapman University

Keywords:

crisis-management, education abroad, education policy, ethics equity and social justice, management and operations, partnerships, program assessment, student services, university/higher education

Abstract

In the face of a student incident, what role does communication play between stakeholders and how does this impact the crisis response? Two staff members navigate their responsibilities without an emergency response plan in place.