Communication in the Digital Age

Supporting Students when Emails Go Unanswered

  • Jessica Schrader Robert Morris University
Keywords: Education Abroad, Experiential Education, Management and Operations, Partnerships, Student Learning and Development, Student Services, University/Higher Education


This case examines the importance of communication and explores the issues that arise when emails are either not read or not responded to, both prior to and during the student's experience abroad, and the resulting impact on student health and success abroad.